It’s the eye-on-the-ball stance that a good case manager takes that makes the difference for the long haul. Sure, parents love their children more than case managers love their clients, but that should enhance, not harm, the chances for success.
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Supervisor Success: Big Picture, Not Big Personality
Coaching and Supervising
Workplace Coaching and Employee Assistance Programs (EAP’s) are tools managers should be aware of and utilize to deal with situations in which all the stakeholders are good people, but the problems can’t simply be ignored.
