I’m concerned about how dispirited my professional colleagues have become, how much everyone's heads are down, and how focused we are on news about how much or how little funding has fallen under the budget axe. I’m discouraged that a major conversation we're not having is the one among ourselves as professionals about what we’re seeing – and what we might do about what we’re seeing.

The fastest way to succeed is to double your failure rate.

...some of it the result of basic workplace learning, and some of it due to better personnel policies.

Give people support and resources, and then - yes - hold them accountable.