Contrary to some academic schools of thought, successful “people management” is not a science (if anything it’s more on the art side), it’s essentially a skill. Some managers are blessed
The thing I like best about coaching is how straightforward it is: either our sessions are useful in a tangible way, or they’re not. If they’re not, the sessions should
It’s the eye-on-the-ball stance that a good case manager takes that makes the difference for the long haul. Sure, parents love their children more than case managers love their clients, but that should enhance, not harm, the chances for success.